Your campaigns
What happens when someone replies to a campaign?
Replies come to you. Leadhaus generates the conversation, you have it. We do not pretend to be you in a sales conversation.
Where replies go
Genuine replies are routed to your nominated inbox so you can respond directly. You are speaking as your own business from the first response onwards.
What is filtered out before it reaches you
Automatic responses, out of office messages, bounces and unsubscribe requests are handled on our side rather than cluttering your inbox. Unsubscribes are actioned immediately and added to the global suppression list.
Wrong person replies, where someone says to contact a colleague instead, are used to correct the database.
What you need to do
Respond promptly. Reply speed is the single biggest factor in whether a positive reply becomes a conversation, and interest fades quickly.
If a contact is clearly out of scope, flag it in your dashboard and the database is corrected within twenty four hours.
Still stuck, or want to know how this applies to your business? Ask us and a person will answer.
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